Around the corner or across the world, Bekins International takes you home.
Welcome to Bekins International, an industry leader in international relocation, freight forwarding, and moving and storage services. Bekins understands the amount of anxiety related to moving and we tailor each move to meet the unique needs of every customer. Every shipment whether by air, ground, or ocean is carefully planned, managed, and tracked from door to door. Each step in the relocation process is managed by Bekins International, guaranteeing total control and providing comfort for the relocating family. It takes experts at both ends of the move to ensure that everything goes as planned. That's why Bekins International experiences continued worldwide growth and continued customer satisfaction.
Global Reach... Feel at Home
Our move coordinators can help guide customers through the maze of questions and concerns during the moving process, such as: information on the destination country, shipping regulations, climate, schools and education and much more. All of this information can be sent to the transferring family prior to the move to help them get acclimated before the movers arrive.
At Bekins International, our experience and quality are accessible to you, helping to make moving internationally as easy as possible.
International Moving FAQs
How and when should I arrange for relocation services? Back to Top
Bekins International is able to process shipment information on short notice but would prefer a window of about 4 to 6 weeks prior to the relocation date. This will allow us to schedule an in-house visual survey, prepare an initial quotation and schedule sufficient time to pre-plan the move management of your shipment.
What is an in-house estimate? Back to Top
The in-house estimate is a walk through of your home by a Bekins International representative who will estimate the weight and volume of what will be moved. The in-house estimate gives us the opportunity to recommend the services best suited to your specific needs. Additionally, it provides the opportunity to fully explain the international logistics involved in moving your possessions to your final destination.
As a shipper, what am I responsible for during the moving process? Back to Top
Your Bekins International Representative can provide you with the general guidelines regarding destination entry requirements and will be able to answer any questions you may have. However, you should contact your local consulate or the embassy in Washington D.C. to verify all of the requirements.
Additionally, you should read the inventory form carefully, and ask your Bekins International representative to explain anything you don't understand. Also, please ensure that no prohibited items are packed.
How can I determine the taxes for which I will be responsible for? Back to Top
Your Bekins International Representative will provide general guidelines regarding duties and taxes. However, used household goods and personal effects are allowed to enter most countries without significant duties or taxes. Official information can be obtained by contacting the Consulate or Embassy of the destination country.
Are there items I can not bring with me? Back to Top
Your Bekins International Representative will supply you with customs regulations for your destination country. This customs information page will list certain items that are restricted or prohibited by your destination country.
What mode of service will Bekins International use to transport my shipment? Back to Top
Bekins International provides international household relocation services utilizing lift vans, steamship containers and air freight boxes. Lift vans are large wooden shipping crates that can be handled with a forklift. We expertly prepare and pack these wooden crates so as to reduce the possibility of damage. Steamship containers (steel ocean containers) come in a few sizes that we will match to your specific need. Containers have a capacity of approximately 1100 cubic feet to 2400 cubic feet. Airfreight service usually consists of smaller or more time sensitive shipments.
How is my shipment packed ? Back to Top
Your household goods are carefully wrapped, padded and packed; and each piece of furniture is wrapped completely in protective materials.
Can I pack some of my items myself? Back to Top
Yes, however please keep in mind that packed by owner shipments or "PBO's" can not be fully insured. Bekins International recommends that if you do wish to organize certain items, leave the packed boxes unsealed for our crew to inspect the contents and their condition and make the proper entry on the packing inventory.
What insurance services does Bekins International provide? Back to Top
Bekins International has established a select offering of insurance plans so as to be diverse enough to provide coverage to each of the transferees who use our services.
- Full Replacement Value Coverage - You can purchase insurance coverage for the full value of your belongings which includes protection for any damage incurred during shipping, but to qualify for the coverage, Bekins International must professionally pack and unpack the goods at both points. Contents should be insured at their replacement value. This service is available with or without a deductible.
- Released Value Coverage – Released value means that in opting for no insurance coverage you receive the base coverage provided for in maritime law. This provision is currently $0.30 per pound per article.
- Extensions – An extension is an addition to the base coverage that will cover mechanical and electrical derangement, pairs and sets or mold and mildew. Bekins International can provide these coverage's for a nominal charge. Some international forwarders can not or do not extend these types of coverages for your shipment.
Your Bekins International representative can provide additional assistance in selecting an appropriate insurance service for your shipment.
Why should I buy insurance when my goods are packed professionally? Back to Top
Bekins International has a very low claims ratio, which is a testament to the excellent service provided by our origin (packing) agents. However, insurance provides peace of mind when you consider that your international household goods shipment will travel a great distance, be exposed to multiple weather conditions and can be handled in a variety a different methods depending upon destination.
Can Bekins International provide storage for my household goods? Back to Top
Bekins International can provide secure storage at both origin and destination. If your travels overseas are not permanent, you may choose to leave some portion of your household goods in storage. If you can not take possession of your items overseas until a certain date, we can arrange for storage at destination until you are ready for final delivery of your household goods.
How are moving costs calculated? Back to Top
Moving costs are based on total volume and / or weight of your personal belongings. Even though exact volume cannot be determined until final packing is completed, our representative's possess the necessary experience to provide an estimate that is as near as possible to the final cost.
Does Bekins International accept credit cards? Back to Top
We accept any major credit card. Additionally, we accept cashier's checks or certified checks.
Will a Bekins agent handle my shipment in the destination country? Back to Top
Bekins Van Lines, has nearly 300 agents in the continental United States, Alaska, Hawaii and Canada. Our worldwide network consists of more than 675 business affiliates who maintain our stringent quality standards. One of our partners will be assigned as your destination service provider, who will be responsible for delivery to your new residence. Additionally, Bekins International and our partners are members of the Household Goods Forwarders Association, which is one of the largest international relocation trade organizations.
When will my household goods arrive at destination? Back to Top
Some international destinations will have shorter transit times than others; however on average, delivery of a sea borne shipment is between 4 and 6 weeks; and an air freight shipment is between 1 and 2 weeks. We strive to be as flexible as possible and will work with you to provide a schedule that fits your requirements. Your Bekins International Representative will be able to provide you with a more accurate transit schedule based upon your specific situation.
Will Bekins International ship my vehicle? Back to Top
Bekins International will ship vehicles to any country that allows importation. For the most part, importation of a vehicle is easy; however there are some countries that discourage importation and assign high duties and taxes. Your Bekins International representative can provide guidance or you can contact the destination country Consulate or Embassy. Items needed to ship your vehicle include providing the original title, as well as the year, make, model, color and Vehicle Identification Number (VIN) of the automobile.
How do I make arrangements for the family pet? Back to Top
Since every country has its own regulations regarding the importation and handling of pets Bekins International has teamed with a select network of specialists to assist in the handling and care of your family's pets. For more information on moving with your pet please contact a Bekins International representative.
US Customs Forms and Information
Bekins International provides the following US Customs information and forms. Each document is available to view or download using a *.pdf format.
To speak with a Bekins International representative, please call (800) 361-1266. From outside the USA, please call us collect at (708) 547-3250 Monday to Friday between 8 a.m. and 5 p.m. Central Standard Time. Requests may also be emailed to firstname.lastname@example.org or faxed to (708) 547-2283. Please be sure to include return information on all email or faxed requests.
US Customs Information - download PDF
- General information regarding importation of household effects into the United States of America
- Additional information can be attained through contact with your Bekins International Representative
Prior Notice on Import Shipments: Itemized Food or Alcohol Products - download PDF
- The Food and Drug Administration (FDA) Prior Notice program requires all importers of food items to provide prior notification regarding food items being imported
- Complete form as directed, for questions or assistance please contact your Bekins International Representative toll free (800) 361-1266
Declaration for free entry of unaccompanied articles (Customs form 3299) - download PDF
- Complete items on form and please direct any questions to your Bekins International Representative toll free (800) 361-1266
Supplemental declaration for unaccompanied personal and household effects - download PDF
- Complete items 1 through 14
- Numbers 15 and 16 should be left blank and will be populated by the shipments forwarder.
- For number 17, select "B" for Importer
- Sign and date the form. Use your name as it appears on your passport
Customs power of attorney - download PDF
- Sign and date this form, use your name as it appears on your passport. This completed form is necessary to clear your shipment through Customs in the United States
These forms: Customs Power of Attorney, Supplemental Declaration, Form 3299 and passport copies are needed to clear your shipment through US customs. Bekins International strongly discourages the importation of food items within your household shipment; however, if items are included we must receive the prior notice form from above. Please return these completed forms and provide copies of your passport to your Bekins International origin agent.
Are you ready for a free international moving quote? Call us at (888) 213-6539 or fill out our simple online form and a Bekins of South Florida representative will assist you immediately. We look forward to hearing from you - contact us now!